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Palmetto57 Volkswagen

Do not trust them. Sold me a car completed credit check, took deposit then called me later in the day and said car was already sold and blamed computers.

Me encantaria agradecer y felicitar por su excelente atención carisma y trabajo al agente Noslen Gonzales. salí muy satisfecha con la elección de mi coche muchas gracias haces un excelente trabajo

A few days ago I was at the dealer to check something about the car and of course, the first person who assisted me was the seller, Noslen González, he was the one who helped me when I did business with the car almost a year ago, and I am grateful for his help this time too. He is always attentive, kind, concerned and willing to help in everything, I must also thank the Service person who attended me José L Bringas. Really, I always leave the dealer calm because I feel that they help me look for solutions. Thank you, and I wish there were more people who provided such good services as you! Thank you!!!

Beware of misleading advertising! They don't respect the sales that they show on the website. At the end they charge you the whole price and blame the credit that the bank has approved. They also make you believe that you need additional coverages that you actually won't need. They don't give you the option to do by yourself the car registration on your own and they charge you double for it. Better go to a different dealer! They take advantage from people!

My wife and I rotate cars when we travel to our second home sometimes for months at a time. Twice when we returned home the battery in my Passat TDI was dead even though the battery is less than a year old. Both times I exchanged the dead battery for a new one where I bought the battery (COSTCO). The COSTCO associate, seeing my past history on dead battery's, mentioned that I might have a control panel issue due to possible system low voltage and suggested a trip to the dealership. Upon speaking with Palmetto 57 Volkswagen's Service Manager, Rolando Sanchez, I explained the above dead battery circumstances and he immediately inquired when the new battery was installed since COSTCO doesn't do any battery installation work. I mentioned that a nephew does Road Ranger work and he installed the new battery three days before (including weekend days). Rolando ran a diagnostic test and all the results pointed to a bad battery which confused me since I had just exchanged and installed a new battery and the Check Engine light was still being displayed. Rolando reset the Check Engine light and asked when my next long trip would be since the battery needs to be regenerated within the diagnostic system. I mentioned my wife and I were traveling to Tallahassee next week to visit family for the Christmas holidays and Rolando said that will fix the the battery problem. Should the Check Engine light be displayed during our trip do not be alarmed but rather come see me upon my return. I drove away from the dealership with a renewed sense of security for our upcoming trip after being provided: (1) a diagnostic test, (2) interpreted results that I could understand, and (3) given guidance with future instructions all within fifteen minutes at NO charge!

Excellent customer service, Good people to deal with. Yearlys always on top of the things. Thank you

I've been a client of VW Palmetto57 for over six years. I did my 3rd car purchase and I couldn't be happier to refer Leonardo Roca as a sales person. He has taken care of me during all these years and you can count with the fact that he will go the extra mile to make sure you have the best experience and service possible.

Bring my Passat Rline for service, as usual Daisy bring me an excellent service. My car was ready the same day. I had been doing service business in Palmetto 57 Volkswagen for 7 years and Daisy is my Service Rep. If you need to bring your VW for service, please ask for her.

First time at this dealer for service, so I (Mario R.) was concerned on how I would be treated. However, from the initial contact (over the phone) I was impressed w/my service advisor Ms. Daisy Z. She went over my request and offered options, promptly getting back to me with a diagnosis and an initial estimate which she at my request, discussed with the technician and the Parts department, answering all my questions. When the car was ready she promptly contacted me and provided me with the finals costs, with no surprises. I am very, very pleased with the work performed and how Ms. Daisy attended to my questions and requests. P57VW has a new customer for my VW maintenance and repairs.

I have been doing business with Palmetto57 Volkswagen for about 5 years. Today I am updating my review because a few days ago I updated my lease to a Tiguan 2.0T SE R-LINE and I had the best experience working on this new car with Noslen Gonzalez. He was very helpful with the contract, explaining every detail, getting me the best payment and above all his attention is worth 1M dollars. If you want to get the complete package of experience, quality, speed, price, and energy ask for him, I totally recommend him.

I would like to thank Daisy for such a wonderful job. You should send her to Doral to train them because they have no idea on what it means to provide good customer service. FYI I purchased my car here at Palmetto and this is where I will continue coming for service from now on.

I was very welcome by Yasmany who helped to get the payment that I wanted to and the vehicle that I wanted. The whole paperwork took minutes, I was pleased with Yasmany and the whole Volkswagen’s team that helped me to get my car. Ask for Yasmany when you go to Palmetto57 Volkswagen, highly recommend.

(Translated by Google) Excellent reception, attention and services!! Thank you so much!! (Original) Recepción, atención y servicios excelentes!! Muchas gracias!!